Who we are

We are Timu-group, the owner and operator of www.timu-group.com, a company registered in China whose registered office is Unit 3, 1701, 17th Floor, Tower 2, Zhonghai Da City, Guizhou Avenue, Zhenhua Community, Ronggui Street, Shunde District, Foshan City, Guangdong Province,China.

These Terms and Conditions will apply to the purchase of the goods and services by you (The Customer).

These are the billing terms on which we sell all goods to you. By ordering any of the goods, you agree to be bound by these Billing Terms and Conditions.


How To Contact Us

You can contact us by emailing info@timu-group.com

You can write to us at Unit 3, 1701, 17th Floor, Tower 2, Zhonghai Da City, Guizhou Avenue, Zhenhua Community, Ronggui Street, Shunde District, Foshan City, Guangdong Province,China.


Interpretations

Consumer means an individual acting for purposes that are wholly or mainly outside his or her trade, business, craft, or profession;

Contract means the legally-binding agreement between you and us for the supply of the goods;

Delivery Location means the Supplier's premises or other location where the goods are to be supplied, as set out in the Order;

Durable Medium means paper or email, or any other medium that allows information to be addressed personally to the recipient, enables the recipient to store the information in a way accessible for future reference for a period that is long enough for the purposes of the information, and allows the unchanged reproduction of the information stored;

Goods means any goods that we supply to you with the Services, of the number and description as set out in the Order;

Order means the Customer's order for the goods from the Supplier as submitted following the step by step process set out on the Website;

Privacy Policy means the terms which set out how we will deal with confidential and personal information received from you via the Website;

Services means the services advertised on the Website, including any delivery services, of the number and description set out in the Order;

Website means our website www.timu-group.com on which the goods are advertised.


Our Products & Services

Descriptions of our products. The description of the Goods & Services as set out in the Website, www.CosiHome.com, is for illustrative purposes only and there may be small discrepancies in the size and colour of any Goods supplied.

Service Availability. All Services which appear on the Website are subject to availability.

Changes to Services. We can make changes to the Services which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

Placing an Order
How to place an order. Orders are placed solely through our website. Once you’ve added the product(s) you’ll go through our checkout procedure where you’ll need to enter your contact details, delivery and billing information. Please check your order (e.g. the product(s), size(s) and delivery address) before clicking the “place order” button.

The description of the Services and any Goods in our website does not constitute a contractual offer to sell the Services or Goods. When an Order has been submitted on the Website, we can reject it for any reason, although we will try to tell you the reason without delay.

The Order process is set out on the Website. Each step allows you to check and amend any errors before submitting the Order. It is your responsibility to check that you have used the ordering process correctly.

Acceptance of your order. A Contract will be formed for the goods ordered only when you receive an email from us confirming the Order (Order Confirmation). You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (ie the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract.

We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, eg by giving you rights as a business.


Price & Payment

Where to find the price of the product. The price of the goods (including VAT) and any additional delivery or other charges is that set out on the Website at the date we accept the Order or such other price as we may agree in writing.

We will pass on changes in the rate of VAT. Fees and charges include VAT at the rate applicable at the time of the Order.

When will payment be taken? You must pay by submitting your credit or Paypal detment you place the order.

What happens if we get the price wrong? It is possible, from time to time, that some of the products we sell may be incorrectly priced. If we accept and process your order where a pricing error is present and could reasonably have been recognised by you as being incorrect, we may end the contract. We will refund any sums you have paid and require the return of the products provided to you.

 

Shipping Policies

Please refer to the delivery and returns page on the website for further details about which countries we ship to.

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